Terms and Conditions

Last Updated: 25 August 2026

1. Introduction

Welcome to royal-muse.online (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and any services we provide. By using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

These Terms apply to all users of our website, including visitors, customers, and anyone else who accesses the website. They form a legally binding contract between you and us.

Our Contact Details:

These Terms have been drafted in compliance with UK consumer protection laws, including the Consumer Rights Act 2015 and the Digital Markets, Competition and Consumers Act 2024.

2. About Our Services

Our website provides information about our services and allows you to contact us. These Terms govern your use of our website and any transactions you may enter into with us.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

3. Your Account and Registration

If you create an account on our website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must not use your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and we may change or remove any username that is inappropriate, unlawful, or otherwise objectionable.

You must immediately notify us of any unauthorised uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

4. Placing an Order

When you place an order with us, you are making an offer to purchase our services. A contract is only formed when we confirm acceptance of your order. We will not take payment until we have accepted your order.

4.1 Contract Formation

  • When you place an order, you are making a legal offer to buy.

  • A contract is only formed when we reply to you to accept your offer.

  • We will not take payment from you until we have accepted your order.

  • If we do not accept the offer because we are unable to supply the services requested, or for any other reason, we will respond promptly to make you aware, and no charge will be made.

4.2 Payment

We accept the following means of payment:

  • Credit and debit cards

  • Bank transfers

  • Other payment methods as displayed on our website

By placing an order, you explicitly acknowledge that the order implies an obligation to pay. This is confirmed when you click the button indicating your obligation to pay (such as “Pay Now” or “Submit Order”).

5. Our Services

We provide services as described on our website. All information about our services is provided in good faith. We strive to ensure that descriptions are accurate, but we do not guarantee that all details are error-free.

We reserve the right to modify or discontinue any service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.

6. Pricing and Payment

6.1 Price

The price of our services will be as quoted on our website from time to time. All prices include VAT and any other applicable taxes or charges.

6.2 Payment Terms

Payment must be made in full before the provision of services unless otherwise agreed. We may use third-party payment processors to handle payments, and you agree to comply with their terms and conditions.

6.3 Drip Pricing

We comply with the Digital Markets, Competition and Consumers Act 2024 by ensuring that all mandatory fees are included in the total price displayed to you before you place an order. Any additional fees will be clearly indicated and optional.

7. Cancellation and Returns

7.1 Consumer Rights

If you are a consumer, you have the right to cancel your order within 14 days of receiving the service, unless the service has been fully performed with your consent and you acknowledge that you will lose the right to cancel.

7.2 How to Cancel

To exercise your right to cancel, you must inform us of your decision to cancel by a clear statement (e.g., a letter sent by post, fax, or email). You may use the model cancellation form provided on our website, but it is not obligatory.

7.3 Effects of Cancellation

If you cancel your order, we will reimburse all payments received from you, including delivery charges (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than:

  • 14 days after the day we receive back from you any goods supplied; or

  • (if earlier) 14 days after the day you provide evidence that you have returned the goods; or

  • If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is our property or the property of our content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

  • You may store files that are automatically cached by your Web browser for display enhancement purposes.

  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

You must not access or use for any commercial purposes any part of the website or any services or materials available through the website.

9. Prohibited Uses

You may use the website only for lawful purposes and in accordance with these Terms. You agree not to use the website:

  • In any way that violates any applicable national or international law or regulation.

  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.

  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.

  • To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity.

  • In any way that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by us, may harm us or users of the website or expose them to liability.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the website or services.

  • Any conduct or content of any third party on the website.

  • Any content obtained from the website.

  • Unauthorised access, use, or alteration of your transmissions or content.

Nothing in these Terms affects your statutory rights as a consumer. In particular, we do not exclude or limit our liability for:

  • Death or personal injury caused by our negligence.

  • Fraud or fraudulent misrepresentation.

  • Any breach of your legal rights in relation to the services provided.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Each party agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the Terms as changed. We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall be subject to these Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]

  • Postal Address: 116 Fernley Rd, Birmingham B11 3NL, United Kingdom

  • Phone: +447949230217